Dental Phone Answering · Implant Dentists
Dental Phone Answering for Implant Dental Practices
Every line, every hour, answered by a system that knows your practice, your providers and your policies. Configured for the call mix a implant dental practice actually receives.
Phone answering in a dental practice is not one job — it is at least five. Recall scheduling, new-patient intake, insurance screening, emergency triage and logistics all arrive on the same line, and a single person has to context-switch between them dozens of times an hour.
In a implant dental practice the stakes are different from general dentistry. Implant cases are researched for months and decided in a single phone call. The practice that answers with a credible cost range and an immediate CBCT consult wins a $30,000 full-arch case.
Implant practices generally recover the annual cost of Wavez from a single full-arch case. Front-desk teams report reclaiming two to three hours a day once phone load is removed.
What a dental phone answering handles in a implant dental practice
Shares are typical for this kind of practice. Wavez reports your real split from the first week.
A implant dentist call handled end to end
I lost most of my upper teeth. What does All-on-4 run here?
Upper arch cases here are typically $22,000 to $27,000 including the CBCT, surgery and final prosthesis, with financing from around $340 a month. Dr. Haddad has a scan-and-consult slot Monday at 10am — shall I hold it?
Yes, please.
Held. I've texted the medical-history form and a financing pre-qualification link so Monday can be spent on your plan rather than paperwork.
Why implant dentists choose this over the alternatives
Call-type specific handling
A recall call and an implant inquiry get different scripts, automatically.
No context switching
Every caller gets undivided attention because attention is not a scarce resource.
Consistent policy answers
Insurance, cancellation and payment policies are stated the same way every time.
Front desk freed for in-person care
Check-in and checkout stop being interrupted by ringing lines.
Traditional front desk vs Wavez
| Traditional | Wavez | |
|---|---|---|
| Concurrent handling | One caller at a time | All callers at once |
| Script consistency | Varies by staff member and day | Identical every call |
| In-person disruption | Constant | None |
| Training overhead | Weeks per new hire | Configured once |
| Monthly cost | $3,200+ per FTE | From $599 |
Dental Phone Answering, tuned to implant dentist workflows
That context-switching is where quality collapses. The new-patient call that deserved five unhurried minutes gets ninety seconds because two other lines are flashing.
Implant practices commonly pair Dentrix or Open Dental with separate CBCT scheduling; Wavez can book both in one call.
- Full-arch (per arch) — typically $24,000: A single recovered call can exceed annual front-desk salary.
- Single implant + crown — typically $4,600: The volume backbone of most implant practices.
- Bone graft — typically $900: Usually bundled; explained during the booking call.
- CBCT consult — typically $350: The conversion event Wavez is optimised to book.
The objections worth taking seriously
Can it discuss bone grafting credibly? It answers from the explanations your clinicians write, at the depth you allow, and hands anything clinical beyond that to the doctor. It never speculates.
Does it pre-qualify for financing? It sends your lender's pre-qualification link during the call and records the response against the appointment.
Can it answer only some of our lines? Yes. Practices commonly route the new-patient line to Wavez first and keep the existing-patient line staffed, then expand once they see the results.
Does it handle transfers to specific people? Yes — named transfers to providers, billing or a treatment coordinator are configured during onboarding.
Going live takes days, not months
Discovery call
We map your call types, providers, hours, insurance list and escalation rules — usually 30 minutes.
PMS connection
Wavez connects to Dentrix, Open Dental, Eaglesoft, Curve or Dolphin and reads your live availability.
Script review
You approve every line the AI can say, including pricing ranges and clinical escalation thresholds.
Supervised go-live
Day one is monitored call by call. Adjustments are made same-day, and you keep full transcripts.
A practice that made the change
My front desk used to drown in the phones. Now she can actually take care of the patients in the office.
Dr. Sam Reyes, Owner — Cedar Creek Dental, Austin, TX (Solo practice, 2 hygienists)