Patterson Dental · Server-based PMS
Wavez AI Receptionist for Dolphin Management
Built for orthodontic practices running Dolphin Management.
Orthodontic scheduling is more complex than general dentistry — long treatment cycles, multiple appointment types per patient, chair-specific booking. Wavez maps to Dolphin's data model so the AI knows the difference between an adjustment, a bonding, and a consult.
Read live availability, book via approved queue (write access on request)
We describe integration depth honestly — read-only, two-way sync, or full sync — so you know exactly what Wavez does with your Dolphin Management data.
What Wavez does in Dolphin Management
- Read live schedule availability from Dolphin
- Book new patient consults into open slots
- Queue reschedules and cancellations for front-desk approval
- Match callers to existing patients
- Post call notes to the patient record
What Wavez does not touch
- Direct edits to treatment plans or clinical records
- Imaging system access
- Insurance verification or payment processing
How the Dolphin Management setup works
- 1
Discovery call (15 min)
We map your appointment types (consult, records, bonding, adjustment, retainer check) to Wavez.
- 2
Dolphin integration setup
We coordinate with your Dolphin admin and Patterson to enable the required API access.
- 3
Workflow build
Practice-specific greeting, escalation rules, and consult-scheduling flow.
- 4
Go live
Point your line at Wavez. Typical ortho setup is 7-10 business days.