Built for prosthodontic practices
AI Receptionist for Prosthodontic Practices
Prosthodontic cases are long, expensive and heavily coordinated. Every dropped call costs either a large case or a lab-timeline slip that costs staff hours to repair.
Prosthodontists do not have a generic phone problem, and a generic phone solution does not fix it. The call mix in a prosthodontic practice is specific: certain call types dominate, certain hours matter more than others, and the revenue attached to a single conversation can be an order of magnitude above the practice average.
Wavez is configured around that reality. Appointment types, triage thresholds, pricing language and escalation rules are all set to how your prosthodontic practice actually operates, then reviewed line by line before a single patient hears the system.
For prosthodontists the arithmetic is stark: one recovered rehabilitation case is worth several years of subscription.
Three things that cost prosthodontists money every week
Full-mouth rehabilitation callers need real answers
These prospects have often been to three practices already. Generic phone handling reads as another dead end and they stop calling back.
Lab coordination creates reschedule cascades
A single delayed lab case moves three appointments. Doing that by phone consumes staff time that should be spent on case acceptance.
Referral relationships depend on responsiveness
Restorative referrals from GPs and surgeons only continue while your practice is reachable on the first attempt.
The call mix in a typical prosthodontic practice
Shares are typical for this kind of practice. Wavez reports your real split from the first week.
What one recovered call is worth in a prosthodontic practice
| Treatment | Typical value | Why it matters on the phone |
|---|---|---|
| Full-mouth rehabilitation | $38,000 | One case can define a quarter. |
| Implant-supported overdenture | $9,500 | Common and highly searched. |
| Complete denture (upper + lower) | $3,600 | High call volume, quick decisions. |
| Single crown / onlay | $1,500 | Referral-driven restorative work. |
Values are national averages for illustration and vary by region, payer mix and case complexity.
A real prosthodontist call, start to finish
My dentist said I need my whole mouth rebuilt. I have no idea where to start.
That is exactly what Dr. Ferrante does. The first step is a records and planning appointment — scans, photos and a written plan with staged costs. There is availability Wednesday at 9am or Friday at 2pm.
Wednesday. Roughly what does the whole thing cost?
Full rehabilitation here ranges from $32,000 to $45,000 depending on the number of units and whether implants are involved, with financing available. Wednesday 9am is booked and I have texted the records-visit details.
What changes in the first month
Every call answered, including the 9pm ones
Coverage runs continuously, and concurrency is unlimited, so peak hours stop producing busy signals.
Appointments, not messages
Bookings are written into your PMS with the correct type, duration and provider before the caller hangs up.
Your clinical rules, enforced consistently
Triage follows the tree your clinicians wrote — every call, every time, with a transcript.
Fixed cost, no overtime
From $599 a month, with nights, weekends and holidays included at no surcharge.
Traditional front desk vs Wavez
| Front desk alone | Front desk + Wavez | |
|---|---|---|
| Answer speed | 4–6 rings, then voicemail | Under 2 seconds |
| Coverage | Office hours only | 24/7 including holidays |
| Simultaneous callers | One | Unlimited |
| Prosthodontist call knowledge | Depends who picks up | Identical on every call |
| Monthly cost | $3,200–$4,500 per FTE | From $599 |
What we configure for a prosthodontic practice
Onboarding is not a template swap. We take your appointment types, provider eligibility, block scheduling and reserved capacity, and we write the triage tree with your clinicians rather than for them.
Prosthodontic practices typically run Dentrix or Eaglesoft with lab-tracking spreadsheets; Wavez books the PMS and can webhook lab milestones.
- Appointment types and durations specific to prosthodontist workflows
- Clinical escalation thresholds written and signed off by your team
- Insurance and payment language taken from your own policy documents
- English and Spanish handling, including confirmation SMS
- HIPAA-aligned handling with a signed Business Associate Agreement
Objections we hear from this specialty
Can it manage complex multi-visit sequences? Yes — appointment sequences with lab lead times are configured as templates, and Wavez shifts the whole chain when one visit moves.
Is it credible with sophisticated callers? It uses your own case language and staged pricing. Where depth runs out it books the consult rather than improvising.
Going live takes days, not months
Discovery call
We map your call types, providers, hours, insurance list and escalation rules — usually 30 minutes.
PMS connection
Wavez connects to Dentrix, Open Dental, Eaglesoft, Curve or Dolphin and reads your live availability.
Script review
You approve every line the AI can say, including pricing ranges and clinical escalation thresholds.
Supervised go-live
Day one is monitored call by call. Adjustments are made same-day, and you keep full transcripts.
A practice that made the change
We were missing 40% of our calls. Now we miss zero — and patients can’t tell it’s AI.
Dr. Maria Chen, Owner — Sunrise Family Dental, Phoenix, AZ (4-chair family practice)