Solutions
Appointment Scheduling AI for Dental Practices
Inbound booking, outbound recall, reschedules and cancellation backfill handled as one system rather than four manual chores.
Scheduling is a two-directional problem. Inbound calls fill some of the book; the rest depends on outbound work — recall, reactivation, and filling the hole a cancellation just made. Most practices do the first well and the second sporadically.
The sporadic half is where the money is. An unfilled hygiene hour is roughly $200 of lost production, and a cancelled restorative slot is considerably more. Filling those holes requires calling the right patients within minutes, which no busy front desk can reliably do.
Wavez runs both directions. It answers inbound, and it works your recall and short-notice lists automatically, offering the exact slot that just opened to the patients most likely to take it.
What a appointment scheduling AI changes
Cancellation backfill in minutes
The open slot is offered to your short-notice list immediately, not at end of day.
Outbound recall that never stops
Overdue hygiene and maintenance patients are contacted on your schedule, every week.
Reactivation campaigns
Lapsed patients are re-engaged by call and SMS with a bookable offer.
One system, one report
Inbound and outbound scheduling measured together instead of guessed at.
Appointment Scheduling AI: the honest comparison
| Traditional | Wavez | |
|---|---|---|
| Cancellation backfill | Manual, often skipped | Automatic within minutes |
| Outbound recall | First thing dropped when busy | Continuous |
| Reactivation | Occasional campaign | Scheduled and measured |
| Reporting | Fragmented | Single dashboard |
| Monthly cost | Multiple tools | From $599 all-in |
Who this is for
Thinking about the whole scheduling operation, not just inbound calls.
Wavez is built for solo and small-group US dental practices — one to five locations — rather than enterprise DSOs. That focus is why the configuration is dental-specific rather than a generic call-handling product with a dental skin.
Automated backfill typically recovers half or more of same-week cancellations that would otherwise stay empty.
How it fits your practice management system
Wavez reads live availability before offering any time slot, then writes the appointment back atomically with the correct type, duration, provider and operatory. Dentrix, Open Dental, Eaglesoft, Curve Dental and Dolphin Management are supported directly.
Where a system has no API, a calendar bridge provides near-real-time sync — appointments appear in the schedule within a minute rather than instantly, which is sufficient for every workflow except same-minute double-booking risk.
- Live availability read before every offer
- Atomic write — no double bookings
- Correct appointment type, duration and provider
- Reserved emergency capacity respected
- Confirmation SMS sent immediately
Going live takes days, not months
Discovery call
We map your call types, providers, hours, insurance list and escalation rules — usually 30 minutes.
PMS connection
Wavez connects to Dentrix, Open Dental, Eaglesoft, Curve or Dolphin and reads your live availability.
Script review
You approve every line the AI can say, including pricing ranges and clinical escalation thresholds.
Supervised go-live
Day one is monitored call by call. Adjustments are made same-day, and you keep full transcripts.
A practice that made the change
We were missing 40% of our calls. Now we miss zero — and patients can’t tell it’s AI.
Dr. Maria Chen, Owner — Sunrise Family Dental, Phoenix, AZ (4-chair family practice)