Henry Schein One · Server-based PMS
Wavez AI Receptionist for Dentrix
Wavez books directly into your Dentrix appointment book — no manual data entry.
Wavez integrates with Dentrix G7 and later through a secure bridge running on your practice server. New patient calls, recall confirmations, and appointment requests write straight into the Dentrix schedule the same way a front-desk employee would.
Two-way sync (reads availability, writes appointments)
We describe integration depth honestly — read-only, two-way sync, or full sync — so you know exactly what Wavez does with your Dentrix data.
What Wavez does in Dentrix
- Read live provider and operatory availability
- Book new appointments into open slots with correct provider and procedure code
- Reschedule and cancel existing appointments
- Log every call with duration, caller ID, and outcome as a Dentrix note
- Trigger recall and hygiene-due lists based on Dentrix patient status
What Wavez does not touch
- Editing clinical notes or treatment plans
- Processing insurance claims or payments
- Modifying provider schedules or blockouts (Wavez books into what you allow)
How the Dentrix setup works
- 1
Discovery call (15 min)
We map your appointment types, providers, and operatories to what Wavez needs to book cleanly.
- 2
Bridge install (under 1 hour)
Our team installs the Dentrix bridge on your server and configures the API credentials with your IT contact.
- 3
Voice + workflow tuning
You approve the AI voice, greeting, and escalation rules. We run a joint test call session.
- 4
Go live
Point your main line (or a rollover number) at Wavez. Most clinics are live within 48 hours of discovery.