Front Desk Automation

    Dental Front Desk Automation That Actually Saves Time

    Wavez automates the 80% of front-desk work that drains your team — so they can focus on the patients in front of them, not the ones on hold.

    60%
    Less Phone Load
    100%
    Calls Answered
    24/7
    Always On

    Your Front Desk Is Doing 5 Jobs at Once

    Checking in patients, answering phones, verifying insurance, collecting copays, calming nervous moms, calling labs. Something always slips.

    Average dental front desk handles 60+ interruptions per day.

    Phone interruptions during check-in lead to billing errors and patient complaints.

    Staff burnout drives 33% annual turnover in dental front-desk roles.

    Hiring takes 6–10 weeks. Training takes 3 months.

    Patients on hold for 3+ minutes hang up 67% of the time.

    Automate the Phones. Free Your Team.

    Wavez handles the repeatable, draining front-desk work so your humans handle the high-value moments.

    Inbound Call Handling

    AI picks up every call, qualifies, and books — your team handles only escalations.

    Appointment Booking

    Books directly into your PMS or Google Calendar with full conflict detection.

    Insurance FAQs

    Answers PPO/HMO acceptance, copay estimates, and verification questions.

    New-Patient Intake

    Collects demographics, insurance info, and reason for visit before the appointment.

    Recall & Follow-Up

    Optional outbound recall calls for hygiene and treatment plan follow-up.

    HIPAA-Safe Logs

    Every interaction transcribed, encrypted, and audit-ready.

    Front Desk: Before & After Wavez

    Metric
    Without Wavez
    With Wavez
    Calls handled by humans
    100%
    15% (escalations only)
    Patient hold time
    3+ min
    0 sec
    Front-desk burnout
    High
    Low
    Staff focus on in-office patients
    Constantly interrupted
    Fully present
    Avg phone-handling cost/call
    $5–8
    <$1

    Compare Staffing Costs

    Human vs Virtual vs AI receptionist.

    $48,000
    22%
    25

    Annual Cost Comparison

    Human Receptionist (FTE)
    Base + benefits + overhead
    $58,560
    Traditional Virtual Receptionist
    ~$1.25/call industry avg
    $8,250
    Wavez AI Receptionist
    $999/mo Growth plan
    $11,988
    Save vs. hiring a receptionist:
    $46,572/year

    Frequently Asked Questions

    Ready to See Front Desk Automation in Action?

    Book a 15-minute demo or call our live AI receptionist right now — no signup, no card required.