Appointment Scheduling AI · Prosthodontists
Appointment Scheduling AI for Prosthodontic Practices
Inbound booking, outbound recall, reschedules and cancellation backfill handled as one system rather than four manual chores. Configured for the call mix a prosthodontic practice actually receives.
Scheduling is a two-directional problem. Inbound calls fill some of the book; the rest depends on outbound work — recall, reactivation, and filling the hole a cancellation just made. Most practices do the first well and the second sporadically.
In a prosthodontic practice the stakes are different from general dentistry. Prosthodontic cases are long, expensive and heavily coordinated. Every dropped call costs either a large case or a lab-timeline slip that costs staff hours to repair.
For prosthodontists the arithmetic is stark: one recovered rehabilitation case is worth several years of subscription. Automated backfill typically recovers half or more of same-week cancellations that would otherwise stay empty.
What a appointment scheduling AI handles in a prosthodontic practice
Shares are typical for this kind of practice. Wavez reports your real split from the first week.
A prosthodontist call handled end to end
My dentist said I need my whole mouth rebuilt. I have no idea where to start.
That is exactly what Dr. Ferrante does. The first step is a records and planning appointment — scans, photos and a written plan with staged costs. There is availability Wednesday at 9am or Friday at 2pm.
Wednesday. Roughly what does the whole thing cost?
Full rehabilitation here ranges from $32,000 to $45,000 depending on the number of units and whether implants are involved, with financing available. Wednesday 9am is booked and I have texted the records-visit details.
Why prosthodontists choose this over the alternatives
Cancellation backfill in minutes
The open slot is offered to your short-notice list immediately, not at end of day.
Outbound recall that never stops
Overdue hygiene and maintenance patients are contacted on your schedule, every week.
Reactivation campaigns
Lapsed patients are re-engaged by call and SMS with a bookable offer.
One system, one report
Inbound and outbound scheduling measured together instead of guessed at.
Traditional front desk vs Wavez
| Traditional | Wavez | |
|---|---|---|
| Cancellation backfill | Manual, often skipped | Automatic within minutes |
| Outbound recall | First thing dropped when busy | Continuous |
| Reactivation | Occasional campaign | Scheduled and measured |
| Reporting | Fragmented | Single dashboard |
| Monthly cost | Multiple tools | From $599 all-in |
Appointment Scheduling AI, tuned to prosthodontist workflows
The sporadic half is where the money is. An unfilled hygiene hour is roughly $200 of lost production, and a cancelled restorative slot is considerably more. Filling those holes requires calling the right patients within minutes, which no busy front desk can reliably do.
Prosthodontic practices typically run Dentrix or Eaglesoft with lab-tracking spreadsheets; Wavez books the PMS and can webhook lab milestones.
- Full-mouth rehabilitation — typically $38,000: One case can define a quarter.
- Implant-supported overdenture — typically $9,500: Common and highly searched.
- Complete denture (upper + lower) — typically $3,600: High call volume, quick decisions.
- Single crown / onlay — typically $1,500: Referral-driven restorative work.
The objections worth taking seriously
Can it manage complex multi-visit sequences? Yes — appointment sequences with lab lead times are configured as templates, and Wavez shifts the whole chain when one visit moves.
Is it credible with sophisticated callers? It uses your own case language and staged pricing. Where depth runs out it books the consult rather than improvising.
Does outbound calling risk annoying patients? Frequency caps, quiet hours and opt-out handling are enforced, and outbound is excluded for patients with active appointment sequences unless you opt them in.
How fast is cancellation backfill? The short-notice list is contacted within minutes of the slot opening, which is where the fill-rate difference comes from.
Going live takes days, not months
Discovery call
We map your call types, providers, hours, insurance list and escalation rules — usually 30 minutes.
PMS connection
Wavez connects to Dentrix, Open Dental, Eaglesoft, Curve or Dolphin and reads your live availability.
Script review
You approve every line the AI can say, including pricing ranges and clinical escalation thresholds.
Supervised go-live
Day one is monitored call by call. Adjustments are made same-day, and you keep full transcripts.
A practice that made the change
We were missing 40% of our calls. Now we miss zero — and patients can’t tell it’s AI.
Dr. Maria Chen, Owner — Sunrise Family Dental, Phoenix, AZ (4-chair family practice)