Phoenix, AZ · 4-chair family practice
Sunrise Family Dental
Recovered $6,200/mo in missed-call revenue in 60 days.
"We were missing 40% of our calls. Now we miss zero — and patients can’t tell it’s AI."
— Dr. Maria Chen, Owner
+19
New patients/month
$6,200
Recovered revenue/month
100%
Calls answered
38 days
Payback period
The Challenge
- •Two front-desk staff completely overwhelmed during peak hours.
- •After-hours calls (5pm–9am) going straight to voicemail with <5% callback rate.
- •Estimated $5K+/month in lost new-patient revenue.
The Wavez Solution
- Wavez deployed with Open Dental integration in 36 hours.
- Configured for 24/7 overflow + after-hours coverage.
- Custom emergency protocol routing severe pain to on-call dentist.
"Within the first week we had 11 new patients booked from calls we would have missed. Our front desk is happier, our schedule is fuller, and I sleep better knowing nights and weekends are covered."
— Dr. Maria Chen, Owner — Sunrise Family Dental