The short version
Smith.ai is a well-known virtual receptionist service that blends human agents with AI. It serves a wide range of small businesses — law firms, agencies, contractors. Wavez is purpose-built for one industry: US dental clinics. Every script, integration, and booking flow is tuned to how dental front desks actually work.
Feature-by-feature comparison
Pricing snapshot
Wavez
Flat monthly plan — less than one part-time receptionist. 14-day free trial.
Smith.ai
Plans start ~$293/mo for 30 calls; per-call/minute overage charges apply.
Sourced fact: Smith.ai — Public plan tiers with monthly prices published on their pricing page.
Verify on Smith.ai's site: https://smith.ai/pricing · Last verified July 1, 2026
Pricing reflects publicly available information at time of writing. Always check the vendor for current rates.
When dental clinics pick Wavez
- Built only for dental — every prompt knows the difference between a cleaning, a crown, and an emergency.
- Flat monthly billing — no per-minute surprises during a busy week.
- AI answers in one ring; no waiting for a human agent to come on the line.
- Live in 48 hours instead of waiting for human-agent onboarding.
- Handles insurance pre-qualification and new-patient intake natively.
When Smith.ai is the better pick
- You run a non-dental small business (law firm, trades, agency).
- You require a human-only experience for every call.
- Your call volume is extremely low and you only want to pay per-call.