The short version
Ruby is a premium human-receptionist service trusted by law firms and professional services. The team is excellent — and human salaries cost real money. Wavez delivers comparable conversational quality with AI at a fraction of the per-call cost, with true 24/7 coverage that no human team can match.
Feature-by-feature comparison
Pricing snapshot
Wavez
Flat monthly plan. Predictable regardless of call volume.
Ruby Receptionists
Plans start around $345/mo for ~50 receptionist minutes; overage per minute.
Sourced fact: Ruby Receptionists — Plan tiers with monthly prices and included minutes listed on the pricing page.
Verify on Ruby Receptionists's site: https://www.ruby.com/pricing/ · Last verified July 1, 2026
Pricing reflects publicly available information at time of writing. Always check the vendor for current rates.
When dental clinics pick Wavez
- Calls answered in 1 ring at 2am the same as 2pm — no human team can do that affordably.
- Books directly into your dental calendar. Ruby messages your team — you still call back.
- Flat pricing means a busy month doesn't blow up your bill.
- Dental-specific scripts vs. a generalist receptionist learning your practice.
When Ruby is the better pick
- You strongly prefer a human voice on every call and accept the cost.
- You run a low-volume practice where per-minute pricing is cheap.
- You need complex human judgment on every call (e.g. legal intake).