Planet DDS · Cloud PMS
Wavez AI Receptionist for Denticon
Built for groups: one AI receptionist, every Denticon office, correct location every time.
Denticon is a cloud platform designed for multi-office groups and DSOs, and that is exactly where Wavez earns its keep. One number, or one number per office, routes into a single AI that identifies which location the caller wants, reads that office's availability, and books into the right provider column.
Two-way sync across multiple Denticon office IDs
We describe integration depth honestly — read-only, two-way sync, or full sync — so you know exactly what Wavez does with your Denticon data.
What Wavez does in Denticon
- Read live availability across every Denticon office in the group
- Book, reschedule and cancel appointments at the correct office and provider
- Offer a nearby sister location when the requested office is full
- Match callers to existing patients across the group database
- Post call notes and per-location call reporting for regional managers
What Wavez does not touch
- Clinical charting or treatment-plan edits
- Insurance claims, eligibility or payment posting
- Creating or editing provider schedules and blockouts
How the Denticon setup works
- 1
Group discovery call (30 min)
We map your office IDs, provider columns, appointment types and routing rules — including which locations may cross-book for each other.
- 2
API credentials
Your Denticon admin issues scheduling-scope credentials. Wavez never requests clinical or billing scope.
- 3
Pilot office
We launch one location first, review two weeks of call transcripts and booking accuracy, then roll out to the rest of the group.
- 4
Group rollout
Remaining offices go live in batches. Reporting is available per office and rolled up for the group.